Collection Associates, Inc. is a licensed and bonded accounts management company serving Indiana and the surrounding area since 1985. CAI is an active member of the Indiana Collectors Association, American Collectors Association, Health Financial Management Association, and American Association of Healthcare Administrative Management. CAI employees are involved in ACA's continuing education program, which includes becoming professional collection specialists or earning a Scholar Degree in Collection Business Management. The walls at the CAI office are weighted with awards and certificates proving the goal for excellence runs deep in the company. We, at Collection Associates, Inc., take pride in this staff expertise. Every employee at CAI undergoes several weeks of training and job shadowing prior to getting on a phone or working their first account. Our staff maintains ethical standards, which insures respect and fairness in all that we do. We share a win-win-win-win philosophy, striving for arrangements that support the interest of the client, the consumer, CAI(the company), and CAI employees.